Retractable Green Screen

Shipping method: LBC, 2GO, FedEx, DHL, EMS, Air21, AP Cargo, JRC, etc
Covered destinations: Nationwide
Shipping cost: may vary on destination and purchase amount
Shipping time estimate: 2~6 business days(in case of in-stock products). Order-based or imported items may take longer to ship. Please inquire by calling the store or via email whether the item is in-stock or order-based.
Shipment bound for EMS premium regions: The customer may be required to pay the additional cost.

*Important: Products are to be shipped after the payment is made. Please note that shipping may take longer, depending on the products of the order.

International shipments may be subject to import taxes, duties and customs fees, which are levied once your package reaches the country of destination, and are the responsibility of the recipient. In case that the customer refuses to receive the parcel, the products are to be returned to the Philippines and will not be shipped again. According to costs(shipping, customs, etc) are the responsibility of the customer and will be deducted from the refund.

Please make sure you have selected the right options(e.g., size, color and quantity) before completing the order.

Once the order is completed, it is assumed that the customer agreed on our exchange/refund policy.
Exchanges and refunds are accepted only if the exchange/refund request is proven valid for the following reasons.

Eligible for exchanges and refunds:
On condition that the package (Labels, tags) of the products are intact.
- Sold out products
- Wrong item delivered
- Defective products

- Shoddy Goods

Ineligible for returns and exchanges:
- Products with customer-induced damages
- Products whose value is decreased significantly due to elapsed time or other reasons and are not in condition for resale
- Change of mind

* (Please contact us or Email customer service for details)

Exchange/refund procedure
For exchanges/refund, the customer is required to post an exchange/refund request on the “Q&A” board.

The request is to include the reason for exchanges/refunds and the order number.
In case of exchange/refund requests due to product defects or wrong items delivered, detailed photos of the products are also required. Exchanges/refunds will be made shortly upon careful examination and confirmation of the reported defects.

The shipping costs occurring from product defects or wrong item delivered are the responsibility of Cine Armoury.

Warranty

Cine Armoury will repair any product under warranty at no charge or replace the unit of the exact model if deemed necessary.

If repair of returned merchandise is necessary due to neglect, damage, misuse, or improper repair by others, a charge will be made for labor, parts, and return freight.